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Router continuously needs to be reset?

MotherOfCats
Visitor
Private Message TalkTalk
Message 2 of 2

Since Wednesday of last week, my fibre broadband has dropped every couple of hours. The router light is still showing as solid white but the only thing which fixes the issue is resetting the router. 

it’s 0715 and I’ve had to do this twice today already! 

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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi

 

Our network teams are investigating this as a priority.  We will share any information as we get it.

 

Can you also try changing the DNS settings in the router to use google DNS and see if this helps.

 

Google DNS - 8.8.8.8  /  8.8.4.4

 

Thanks  

Karl. 

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