Sagamcom 266 fast booster

[Julieab]

I have just recently installed eero router and people on here have been so helpful getting me started but I cannot get my booster to connect 

I have a permanent orange  light

how do you get it connected to the new eero router

i obviously have new passwords too

ive reset it more than once

thanks

[Karl-TalkTalk]

Hi

This may be related to your complaint, I've emailed the loyalty team directly to request they call you.

Karl

[Julieab]

They are calling me in the 10th so that’s a waited time of 14 days, totally unacceptable 

 

[Karl-TalkTalk]

Hi

I've emailed our loyalty Team directly to request they call you to resolve this.

Thanks  

Karl. 

[Julieab]

hi Karl 

this is the service I have become to expect from talk talk, I think you will find I had a 2 hour conversation back on jan 22 with the loyalty team and they added tv to my package for a reduced rate of £2.50 for 18 months and promised me the latest hub which I am still waiting for, I have had an email confirmation of the tv package, please can someone get something right, just send me the tv hub

[Karl-TalkTalk]

Hi

TV has not been added to your package.  You can give the loyalty team a call to request TalkTalk TV is added to your package and this will be at £5 per month for the TV Hub.  If you have a smart TV Currently, that will have access to the same Apps such as Netflix and Now TV etc.

Thanks  

Karl. 

[Julieab]

Fine

just waiting for my complaint from 9 days ago to be responded to and for me to receive the latest talk talk tv hub as promised by the loyalty team when I took out the tv package, please hurry them along

thanks

[Michelle-TalkTalk]

Hi @Julieab 

How are you getting on?

Thanks

Michelle

[DJI_MINI_2_SE]

---

@Julieab wrote:

Thank you 

I do have a spare so I am going to give it a go

---

I have started the video at adding a second eero - 

https://youtu.be/B1pv8bMfEtA?feature=shared&t=306

[Julieab]

Thank you 

I do have a spare so I am going to give it a go

[fr8ys]

Ok, I didn't look at other threads just read the issue she is querying @DJI_MINI_2_SE 

[DJI_MINI_2_SE]

"@DJI_MINI_2_SE not everyone has a spare Eero. I may have missed something here but I can't see a reference to the OP having a spare one."

I may have read this post wrong but it appears Julie has two eeros - 

[fr8ys]

@DJI_MINI_2_SE not everyone has a spare Eero. I may have missed something here but I can't see a reference to the OP having a spare one.

@Julieab I should add that if you have any recent Echo devices, these work as boosters / mesh, but are limited to 100mps. It's a cheap way of extending especially when they are on special offers from Amazon. I have to Echo Dots that work well in this respect.

[DJI_MINI_2_SE]

Have you tried the spare eero?

[fr8ys]

It shouldn't be possible to connect a booster to what is essentially a mesh router. Google searches state this and is the perceived wisdom.

However, one person on the forum has managed it, so you may have to do a search to find it, and see if they posted how they did it.

It was a while ago.