NEED SOME HELP?

baldy1231 · 6 hours ago

Can you turn it off now please

baldy1231 · 5 hours ago

Sagemcom it's the old router used before eero as the red port for faster fibre.

This is all in my account. Please check speaking to your colleague this morning on phone was cut off. Or you can call me back.

I'm a long standing customer at the moment feel I'm not being treated as such.

Karl-TalkTalk · 5 hours ago

Hi

We no longer have access to turn off Wi-Fi optimisation.

What devices are you using ?

Thanks

Karl.

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baldy1231 · 5 hours ago

Wi-Fi optimisation.

Can you stop putting the 2.4 on channel one?

My devices will not work on this channel.

If you can't do this I will see it as a breach of contract and will have no alternative but to terminate my contract.

As I'm not using eero router this can be done

Karl-TalkTalk · 6 hours ago

Hi

Sorry, we are unable to turn off Wi-Fi optimisation.