We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

NEED SOME HELP?

We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.

UFO customer service zero out of ten

Archer2
Conversation Starter
Private Message

on ‎27-02-2023 09:59 AM

Message 43 of 43

Hi I have had no Internet for a week now and what's even worse is that i still don't know why? 

After trying to use the live chat function and getting now response after i mention that i'm with the UFO service, or waiting on hold for over 40 minutes only to be cut off.  This level of customer service is terrible ! I'm now at this point of raising a to try and get some attention from someone who can tell me what is going on. Can someone from UFO talk talk tell me what i can do. 

Labels:
0 Likes
42 REPLIES 42

Archer2
Conversation Starter
Private Message
In response to Michelle-TalkTalk

on ‎27-02-2023 10:22 AM

Message 41 of 43

Does anyone know what is going on, is it a localised issue to do with my property or is this a bigger thing that effects other areas of York ? 

0 Likes

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎27-02-2023 10:17 AM

Message 42 of 43

Morning,

 

Our UFO team are investigating an outage which is under investigation and I've asked if they can let me know as soon as they have an estimated resolution date.

 

Thanks

 

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


0 Likes
© TalkTalk 2024