eero 6 pro won't connect to TV via wifi.

[aaronjunited]

So I have had the eero 6 pro for a few years now. I have an LG tv that won't connect to the router.

The connection is fine and everything is up to date on the eero. No issues except the TV not connecting.

Can anyone confirm if this is because of an old network adapter in the TV not being compatible with eero 6?

[KeithFrench]

These are just WiFi diagnostic applications, which I did monitor my eero 6. 

[aaronjunited]

Did you test the eero device itself with this software by any chance?

[KeithFrench]

Hi @aaronjunited 

I need to change a statement I made previously. Both the eero 6 & eero Pro 6 DO support 802.11b, some diagnostic software I was using yesterday must have a bug in it. One application showed it did not support 802.11b and another one said it did.

So if you want to revisit this, I will try & help you. However, I still think that you would be much better off replacing that TV.

[DJI_MINI_2_SE]

"Personally, though, I would just buy a new TV."

I recently bought the TV below for the bedroom as we do not have an aerial socket in that room, TV progs play with no buffering  on wi-fi and Netflix HD  also works  with no problem at all, at £119 its a steal.

Buy Bush 24 Inch 24HT24CA Smart HD HDR10 LED TiVo Freeview TV | Televisions | Argos

[KeithFrench]

You could buy a cheap network switch such as this:-

https://www.amazon.co.uk/TP-Link-LS1005G-Wallmount-Ethernet-Splitter/dp/B07VWB347G/ref=sr_1_4?crid=Y... 

Remove your PC from the eero & connect the switch to it, then connect the PC back up to a spare port on the switch.

Then buy yourself a pair of powerline adapters, providing an ethernet connection over your mains electricity. One unit would connect to another port on the switch & the other to the TV's Ethernet port. However, both units must be on the same electrical ring circuit for this to work properly & should be connected directly to wall sockets, not extension leads etc:-

https://www.amazon.co.uk/NETGEAR-PL1000-100UKS-Powerline-Ethernet-Homeplug/dp/B01BD9TFI4/ref=sr_1_16... 

Personally, though, I would just buy a new TV.

[aaronjunited]

Ahh damn. I see. So as i suspected i knew the eero was causing me difficulties.

Connecting via ethernet isn't an option for two reasons. One being there is only one ethernet connection on the eero that goes to my PC in living room.

Two: I have no way of getting a cable up to the bedroom.

[KeithFrench]

HI @aaronjunited 

EDIT: Both the eero 6 & pro 6 support 802.11b, g,n & ax, not 802.11b. However, 802.11b is so insecure it should never be used.

[KeithFrench]

Hi @aaronjunited 

@Michelle-TalkTalk has asked me to help you. If your TV only uses 802.11b, then it is very insecure and should not be used. However, I will have to look into the specs of your eero Pro 6 to see if it even supports that standard. Could you connect the TV via an Ethernet cable?

[Michelle-TalkTalk]

Morning,

@KeithFrench - Would you be able to provide any advice please?

Thanks

Michelle

[aaronjunited]

The older talk-talk router was on the 2.4GHz band and the eero has a function that disables the 5GHz band to allow 2.4GHz to connect without interference. But sadly this doesn't work.

[DJI_MINI_2_SE]

I found the wi-fi specks for your monitor if these are correct cold this be the reason you are having problems - 

802.11b is one of the oldest Wi-Fi standards. It supports a theoretical maximum throughput of 11 Mbps over short ranges using the 2.4GHz band.

[aaronjunited]

I used a second eero 6 borrowed from a friend to extend Wi-Fi upstairs. But that made no difference to the situation. 

[Chris-TalkTalk]

I don't know how feasible it is but have you tried moving the TV nearer to the eero to see if it's a wifi range issue?

Chris

[aaronjunited]

Always wifi with previous router as it's in the bedroom and no ethernet going up there from down stairs.

Wifi signal was full bars with previous router.

[Chris-TalkTalk]

Thanks, and you definitely connected it by wifi to your previous router and not Ethernet cable?

Chris

[aaronjunited]

It's an LG model: 29MT31S-PZQ

[Chris-TalkTalk]

What's the model number of your TV?

Chris

[aaronjunited]

No wifi shows up to connect to. I have disabled the 5ghz band temporary to see if that helped. I have reset TV many times. 

[Chris-TalkTalk]

Thanks. What happens when you try to connect the TV, do you get an error message?

Chris

[aaronjunited]

Yes everything was fine before the eero.