eero 6 pro won't connect to TV via wifi.

[aaronjunited]

So I have had the eero 6 pro for a few years now. I have an LG tv that won't connect to the router.

The connection is fine and everything is up to date on the eero. No issues except the TV not connecting.

Can anyone confirm if this is because of an old network adapter in the TV not being compatible with eero 6?

[Chris-TalkTalk]

Thanks. What happens when you try to connect the TV, do you get an error message?

Chris

[aaronjunited]

Yes everything was fine before the eero.

[Chris-TalkTalk]

Hi aaronjunited,

Just to confirm, has the TV connected OK with a previous router?

Chris

[ferguson]

OK, thanks for trying that. Let's see if the support team can help further.

[aaronjunited]

Thank you for your response. I tried this a few times. I hard reset the TV and restarted router. Still no connecting.

[ferguson]

Try temporarily disabling the 5GHz band in the eero and then try connecting the TV again. 

https://support.eero.com/hc/en-us/articles/360049983772-How-Do-I-Temporarily-Hide-the-5GHz-Band-on-M...