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Ghost calls after router replacement

chrishtie
Team Player
Private Message TalkTalk
Message 5 of 5

on FTTP Fibre 65 with voice direct.

Suffered from Ghost calls every half hour or so last December which was fixed by the lovely Community team.

All was well until recently when I ha£ to replace my router as the original one became faulty.

Since replacing the router (WiFi Hub 2) the ghost calls are back, much the same as before.

Any chance of working your magic again?

Many thanks

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4 REPLIES 4

Message 1 of 5

Hi @chrishtie 

 

That's great news, thanks for letting us know 🙂

 

Debbie

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Message 2 of 5

Hi Karl. Thanks so much for your help with this. I can confirm that the calls appear to have stopped so I'm really grateful to you.

The Community triumphs again! 

Regards 

Chris 

Karl-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi @chrishtie 

 

I've applied the Fix to your router.

 

Thanks  

Karl. 

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Divsec
Community Star
Private Message TalkTalk
Message 4 of 5

Hi @chrishtie sorry to hear that, your post has been escalated so help is on the way.

I don't work here and all my opinions are my own.