Get help with your TalkTalk landline and calling features.
on 07-08-2024 01:39 PM
I have been getting an increasing number of spam calls on my landline on different numbers but with the same message.
I cant block all of them as the phone only has 50 number memory
Is there any other way to stop these annoying calls?
thanks
on 30-08-2024 09:54 AM
Hi surfing69,
Sorry to hear that you're experiencing problems switching CallSafe off. Have you followed the process outlined here - How to use CallSafe - TalkTalk Help & Support
Thanks
Chris
Chris, Community Team
Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences
on 29-08-2024 06:14 PM
hello
i needed to turn off Callsafe as i needed to get a code from HMRC BUT despite cancelling this service a number of times over about 30 mins, it still remains set to ON.,
I need to understand why it took less than a minute to switch on but now i cannot apparently switch it off!
Pls advise
on 07-08-2024 04:43 PM
Hope it helps.
on 07-08-2024 04:27 PM
thanks ! I also found that you can turn this feature on from within my account. It has now been activated !
again thank you
on 07-08-2024 04:18 PM
You dont get charged for turning this on, so no, dialling 1472 will not incur a charge.
on 07-08-2024 04:15 PM
hi
never knew this existed !
However , I am concerned that if i call 1472 i will be charged. My Talktalk landline is currently PAYG. Would u be able to advise if i would be charged?
thanks
on 07-08-2024 01:50 PM
I found Callsafe very effective. I've used it 5 years plus and in that time I've not had one spam call. Spammers will not announce themselves.
Details can be found here
https://community.talktalk.co.uk/t5/Articles/About-CallSafe/ta-p/2204784