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Home Phone

Get help with your TalkTalk landline and calling features.

No incoming or outgoing calls

AnnieOid
Newbie
Private Message TalkTalk

yesterday

Message 5 of 5

Hi. I am unable to make or receive calls. Chatted on Mon 6 Jan to customer service, engineer visited yesterday. He said the problem was at the exchange and should be sorted by today ( Thurs 9). Phone still not working. 4 days now. Who should I call, how do I get this fixed? 

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4 REPLIES 4

Chris-TalkTalk
Support Team
Staff
Private Message
In response to AnnieOid

6 minutes ago

Message 1 of 5

Hi AnnieOid,

 

This is currently in hand with Openreach. There is an update due today so I'll check later and get back to you

Chris

Chris, Community Team 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

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AnnieOid
Newbie
Private Message TalkTalk

yesterday

Message 2 of 5

Hi. I have added my details to my profile. Thank you. 

AnnieOid
Newbie
Private Message TalkTalk

yesterday

Message 3 of 5

Hi. Thanks for the quick reply. Yes I would like the support teams help with this. I'm just going to fill in my details. 

0 Likes

ferguson
Community Star
Private Message TalkTalk

yesterday

Message 4 of 5

If you would like the support team here to look into this for you make sure that your personal details including TalkTalk phone number or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

 

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