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Home Phone

Get help with your TalkTalk landline and calling features.

WiFi cuts out completely when calls received on landline

MarkC87
First Timer
Private Message TalkTalk

Thursday

Message 3 of 3

Out new fibre talk-talk WIFI all of a sudden has started completely cutting off/out when phone calls are received or made on our landline. This can happen anytime but has happened three times this week one of which when I was giving an important presentation. It was highly embarrassing. There is no reason why this happens. I need an engineer to visit to rectify the problem on the landlines/cables.

 

M.Chaplin
Labels:
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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message

yesterday

Message 1 of 3

Hi Mark,

 

How are you getting on? Do you still need assistance with this?

 

Thanks

 

Michelle

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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Karl-TalkTalk
Support Team
Staff
Private Message

Friday

Message 2 of 3

Hi

 

Which type of phone socket do you have : 

 

https://community.talktalk.co.uk/t5/Articles/Your-guide-to-main-phone-sockets/ta-p/2205432

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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