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closing account

MGF0563
First Timer
Private Message TalkTalk

on ‎31-07-2024 04:22 PM

Message 3 of 3

Closing account due to death of account holder

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎02-08-2024 09:00 AM

Message 1 of 3

Hi MGF0563

 

Sorry for your loss.

 

Please call the bereavement team on  03451720088 
 

Regards

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fr8ys
Community Star
Private Message TalkTalk

on ‎31-07-2024 05:05 PM

Message 2 of 3

Hi,

 

Sorry for your loss.

 

Unfortunately you cannot close an account via the forum.

 

Details of the bereavement team and how to contact them can be found here.

https://community.talktalk.co.uk/t5/Articles/Our-bereavement-team/ta-p/2205169

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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