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TV Support

For help with your TalkTalk TV box, channels and apps.

Missing Remote from TV Box

EnricoC_
Team Player
Private Message

on ‎17-04-2023 10:55 AM

Message 8 of 8

Hello all,

I received my TV Box for the first time but it is missing the remote control making it unusable.

 

Is there any way I can get a remote control sent over?

E

E
0 Likes
7 REPLIES 7

Karl-TalkTalk
Support Team
Staff
Private Message
In response to EnricoC_

on ‎17-04-2023 01:04 PM

Message 1 of 8

You're Welcome 🙂

 

Regards 

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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EnricoC_
Team Player
Private Message
In response to Karl-TalkTalk

on ‎17-04-2023 12:45 PM

Message 2 of 8

Thank you!

E
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Karl-TalkTalk
Support Team
Staff
Private Message
In response to EnricoC_

on ‎17-04-2023 11:49 AM

Message 3 of 8

Hi

 

you don't need to do anything, its on the way 🙂

 

Karl

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

EnricoC_
Team Player
Private Message
In response to Karl-TalkTalk

on ‎17-04-2023 11:33 AM

Message 4 of 8

Brill thanks!

let me know what I need to do

E
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Karl-TalkTalk
Support Team
Staff
Private Message
In response to EnricoC_

on ‎17-04-2023 11:22 AM

Message 5 of 8

Hi

 

I'll send one out to you.

 

Karl

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

EnricoC_
Team Player
Private Message
In response to Karl-TalkTalk

on ‎17-04-2023 11:01 AM

Message 6 of 8

Hi Karl,

Thanks for the prompt reply - it is an Huawey model: DN360T

E
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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎17-04-2023 10:57 AM

Message 7 of 8

Hi

 

what model of TV box do you have ?

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
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