Mkdons@.89, it makes no sense to post a reply when it's someone else's thread and the issue was being addressed for the original poster many months back [unless you are one and the same person.... please explain!].
You need to return to the message board and click on start a topic to begin your own thread.
It will get a response during the week, subject to holidays over the festive period.
You'll also need to complete your community forum profile details for Talktalk staff to identify your account. There won't be a response from staff over the weekend.
Gliwmaeden2, a fellow customer.
