For help with your TalkTalk TV box, channels and apps.
on 28-04-2023 12:13 AM
I had to reset my tv box ( an ex-Bt box) and have had to sign back in to online services.
How do I sign back into NowTv which I have as an extra from TalkTalk ?
( I don’t have original email from TalkTalk telling me I can now access NowTv.
thanks
on 28-04-2023 09:27 AM
Hi
We pay the money to NOW TV, and the activation email you were sent links through to your NOW TV account. You would have either included your existing NOW TV Account and used the existing log in details for this, if you did not have an existing NOW account and had to create one, you would have possible used the email address the activation email was sent to.
Either way, we do not have any access to NOW TV accounts, so cannot see any account info, no usernames or passwords etc. These can only be retrieved directly by NOW TV and you will need to contact them directly for any support with login details of forgotten passwords etc.
Karl.
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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 28-04-2023 09:22 AM
Hi but I pay TalkTalk for access to NowTv so don’t have an account with Now.
you originally sent me an activation email so I could watch Now
please assist
thanks
on 28-04-2023 06:38 AM
Hi
You will need the log in details for Now TV. This is something we would not have access to. If you are unable to remember your log in details for Now TV, you will need to contact NOW directly.
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.