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TV Support

For help with your TalkTalk TV box, channels and apps.

New 4K TV Box - issues to be aware of

Teresa1923
First Timer
Private Message TalkTalk

on ‎03-04-2023 08:54 PM

Message 4 of 4

4K TV Box to be delivered tomorrow via Yodel (sigh!!)🤞 🤞
When do Yodel send a tracking number?
What problems are other people having - Set up, WiFi connection etc
Can a non 4K Box connect via WiFi - hubby leaves it to me to set it all up and do I need to be aware of any issues?!
Getting the 4K Box so that I can set it up without cables etc.

Labels:
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3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎04-04-2023 08:02 AM

Message 1 of 4

Hi

 

add your home phone number or account number to your 'Community Profile' and ill check for a tracking number.

 

Karl

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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TeresaM19
Participant
Private Message
In response to Karl-TalkTalk

on ‎04-04-2023 07:51 AM

Message 2 of 4

Just waiting for Yodel tracking number email.

Another Yodel (Argos) delivery was left outside my block of flats, and someone had taken it.

Account status does not show that my new box has been sent out for delivery.

 

Screenshot_20230404_074818_Yodel.jpg

 

Teresa Meakins
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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎04-04-2023 07:11 AM

Message 3 of 4

Hi

 

the 4K box is straight forward to set up ans will connect over wifi.

 

Karl

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
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