New talktalk tv hub not 4K UHD.

[vauxman]

so i have received my new replacement tv box as itv x no longer available on my original youview box,

tried everything to get BBC iPlayer to show 4K UHD content but doesn't, i'm convinced these boxes are NOT 4K UHD compliant!

[fr8ys]

Btw, I've assumed as you are asking that the TV is a 4k one, as the box sets the output according to the information the TV sends on set up, so it may not send or find UHD content if the TV is incompatible.

[fr8ys]

Yes I can @Karl-TalkTalk 

Might be worth checking the iPlayer settings are set to best quality (I think this needs to be done by device and may not be an account level option).

Also, I had to change my HDMI input settings to UHD on both sound and vision, (changing one changed the other) as some TVs are automatic on picking up UHD devices and others require them manually set. Once I set mine I then found the colours to be too bright and adjusted the colour too to reflect my personal preference. Changing for this input did not affect any other HDMI input.

Hope this helps @vauxman 

[Karl-TalkTalk]

Hi

UHD Content is working ok on my box here.

@fr8ys  - your box is relatively new, if you get a min, can you see if you can select any UHD Content from I player.

Thanks  

Karl.