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TV Support

For help with your TalkTalk TV box, channels and apps.

TALKTALK HUB

PORTWEY09
First Timer
Private Message TalkTalk
Message 3 of 3

I UPDATED MY TALKTALK CONTRACT LAST WEEK AND HAVE RECEIVED A NEW HUB WHICH DOES NOT HAVE A RECORD FACILITY WHICH I REQUIRE

WHAT CAN I DO?

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi PORTWEY09

 

TalkTalk no longer provide a recording box, however the majority of content these days can be found on the catch up apps.

 

Thanks  

Karl. 

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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

If you still have your old YouView box you can continue to use this to record and the hub for catch-up apps such as ITVX, that no longer work on old boxes.

 

TalkTalk no longer provide recordable boxes 

 

If you don't want the box though, you will need to phone the loyalty team to cancel that part of your contract.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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