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TV Support

For help with your TalkTalk TV box, channels and apps.

TalkTalk TV Box freezing

NickJB73
First Timer
Private Message TalkTalk

on ‎30-04-2024 11:35 AM

Message 3 of 3

I’m here on behalf of my mum. Her Talktalk TV box is freezing and locking up. I’ve tried a factory reset and software update and nothing helps . Any ideas. It’s a DN372T

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎30-04-2024 12:29 PM

Message 1 of 3

Hi

 

Keith is correct, it has been over 3 years now since TalkTalk stopped providing these legacy youview boxes.

 

Thanks  

Karl. 

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KeithFrench
Community Star
Private Message TalkTalk

on ‎30-04-2024 11:53 AM

Message 2 of 3

This box is no longer made, the only replacement boxes do not allow recording. She would have to buy a 3rd party TV recorder or contact the Loyalty Dept if she wants a streaming box.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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