TalkTalk TV

[GaelMcG]

 Hi everyone,  Ive just upgraded to fibre and have been told TalkTalk Tv was included in my previous account, 4 years old. Should I have box to watch TV or is it through an app? Thanks.

[Karl-TalkTalk]

Hi @GaelMcG 

as my colleague advises, there is an additional charge of £5 per month for the TalkTalk 4K TV Box.

If this is required our customer teams can add this for you.

Thanks  

Karl. 

[Gliwmaeden2]

TV's included in package titles, but unless you actually pay the TV charge a box isn't sent.

You need to speak to customer services again and check your billing details to see what was covered.

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

If you are paying already, they should send you the TV HUB, @GaelMcG.

If not yet paying they will need to add it to the contract specifically  - it's not a boost. You can't just add it yourself (or remove it) in My Account. 

https://community.talktalk.co.uk/t5/Articles/About-the-TalkTalk-TV-Hub/ta-p/2915720