For help with your TalkTalk TV box, channels and apps.
on 26-04-2024 07:14 AM
Hi, I'm having to reboot my tv box every time I turn my tv on, the remote is slow to respond or doesn't respond
on 29-04-2024 07:04 AM
Hi Juls53
Did the advice from fr8ys help ?
Thanks
Karl.
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on 26-04-2024 08:30 AM
Which box do you have?
Why are you needing to reboot the box everytime you use it? What are the box symptoms?
Regarding the remote, have you tried new batteries? Have you tried resetting the remote (instructions can be found in the help pages).
If the box is playing up and is a YouView one have you tried a YouView Maintenance Reset (https://community.talktalk.co.uk/t5/Articles/How-to-find-maintenance-mode/ta-p/1429347)?
Try the Factory Reset keep recording option.
You will then need to reset your personal settings (such as parental controls / Set antenna Out to On in Settings: Picture and Sound / Surround Sound etc.) and also reset your scheduled recordings (might be worth taking a note of future recordings before doing this so you don’t miss any).
If all else fails then try a full factory reset option, lose recordings.
If its another box, try a factory reset from the settings menu.
Hope it works but if not then please let us know and support staff will get back to you.