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TV Support

For help with your TalkTalk TV box, channels and apps.

Tv remote

Paul166
First Timer
Private Message TalkTalk

on ‎28-01-2024 07:13 PM

Message 3 of 3

The guide button on tv hub remote not working 

Labels:
2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎29-01-2024 08:09 AM

Message 1 of 3

Hi Paul166

 

did you try resetting the box, did this help ?

 

Thanks  

Karl. 

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fr8ys
Community Star
Private Message TalkTalk

on ‎28-01-2024 08:27 PM

Message 2 of 3

I would suggest that you reset the box in case the software has become corrupted.

 

Resetting the box will download the latest software. If this doesn't work please post back.

 

Than you.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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