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TV Support

For help with your TalkTalk TV box, channels and apps.

Tv remote

Paul166
First Timer
Private Message TalkTalk

on ‎28-01-2024 07:13 PM

Message 3 of 3

The guide button on tv hub remote not working 

Labels:
2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎29-01-2024 08:09 AM

Message 1 of 3

Hi Paul166

 

did you try resetting the box, did this help ?

 

Thanks  

Karl. 

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fr8ys
Community Star
Private Message TalkTalk

on ‎28-01-2024 08:27 PM

Message 2 of 3

I would suggest that you reset the box in case the software has become corrupted.

 

Resetting the box will download the latest software. If this doesn't work please post back.

 

Than you.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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