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TV Support

For help with your TalkTalk TV box, channels and apps.

Upgrade TV Box

Pixie10
First Timer
Private Message TalkTalk

‎29-12-2023 09:44 PM - edited ‎29-12-2023 09:46 PM

Message 3 of 3

Hi,

 

please can you let me know what the options are for upgrading my tv box so that I can use ITV X and all the latest apps?

 

I’d like a box that can continue recording shows and has all the functionality of my current box (HuaweiSTB / RBR50).

 

Thanks,

Sue

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎02-01-2024 08:29 AM

Message 1 of 3

Hi 

 

ITV made the decision not to bring the new ITV X App to some older devices, and this also includes the legacy TalkTalk TV Boxes.  This was a decision solely by ITV and outside of our control. 

 

If you read our help article at :  ITV Hub closure - TalkTalk Help & Support 

 

This will explain how you can upgrade to the new TV HUB. 

 

Thanks 

Karl. 

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎29-12-2023 10:02 PM

Message 2 of 3

Talktalk is only issuing the 4K and the Hub, described here, @Pixie10.

 

https://community.talktalk.co.uk/t5/Articles/Compare-our-TalkTalk-TV-Boxes/ta-p/2204428

 

Not good news for recording purposes. 

 

You'd need to phone in or use Chat to discuss this:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Gliwmaeden2, a fellow customer.
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