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TV Support

For help with your TalkTalk TV box, channels and apps.

WiFi drops tv drops out and can’t get through to customer service

Lozza15
First Timer
Private Message TalkTalk
Message 3 of 3

WiFi shocking 

4 days trying to contact you 

fed up 

Remote dodgy as well

tv box slow and unresponsive 

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi

 

Also, what model of TV box do you have ?

 

Karl.

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

The WiFi issue has been raised as an incident and is actively being work on for a solution.

 

It's on the incident dashboard which you can find here

 

https://community.talktalk.co.uk/t5/Service-Status-Dashboard/bd-p/service

 

Updates will be posted there.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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