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on 11-11-2023 10:31 PM
Hi it's been over 30 days since my service was active and my £90 voucher from gift cloud that I was promised on signup hasn't arrived like it said it would?
Can anyone here help?
on 13-11-2023 02:07 PM
Customer services have recently credited your account for the missing voucher, you can have it refunded to your bank via My Account.
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on 12-11-2023 08:31 AM
Thank you.
I was told by talk talk support on sign up that the voucher would be sent to my email after 30 days of active service
on 11-11-2023 10:52 PM
I'll move this to the billing section, @Louise961.
The vouchers usually take longer than this to come through.
Staff will reply during the week (Monday to Friday).
