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on 22-11-2024 11:28 AM
The bill is supposed to increase every April from what I can see. So why has my bill increased by £12~ from April until now after the original increase. £5.11 in July and £6.74 in August?
on 25-11-2024 01:39 PM
Hi louis9
You have been out of contract since August this year, so you are paying full, out of contract price, so call the loyalty team on 03451720088 to reduce your monthly price.
Regards
on 22-11-2024 03:00 PM
Hi @louis9 have any of your previously discounted boosts come to an end of their validity.
your post has been escalated and you should hear soon. In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.