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DavidElliot
First Timer
Private Message

on ‎19-03-2024 12:12 PM

Message 3 of 3

You have charged me 75 for a person to come out - no this was on you, it was your fault. Refund immediately 

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎20-03-2024 09:33 AM

Message 1 of 3

Hi DavidElliot

 

I can see that the charge has now been removed. 

 

Regards

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎19-03-2024 02:10 PM

Message 2 of 3

@DavidElliot, please complete your community forum profile details for TT staff to identify your account. 

 

I can't see any sign that your forum ID is linked in with My Account, though Private Messages are enabled. 

 

Only you and staff have sight of your community profile information. Please go via your avatar/name; settings; drop down menu.....add your Talktalk landline number or account number in Personal Information. SAVE CHANGES. 

 

Staff reply during the day Monday to Friday. 

Gliwmaeden2, a fellow customer.
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