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Cannot log in to account

1Cherry1
Chat Champion
Private Message
Message 5 of 5

I cannot log in to my account.
Message:

"We have detected suspicious login behavior and further attempts will be blocked."

Even email me a link does not work.

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4 REPLIES 4

Message 1 of 5
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Message 2 of 5

I do not use a TalkTalk email for that account, so have no idea. A Gmail account is used and the link arrives, but I always get the above error mesage.

This started after I recontracted Fibre 66 for 18 months and TalkTalk decided to downgrade the line to ADSL for some unknown reason,  without agreement. Now the line is ADSL instead of Fibre.

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Arne-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5
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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 4 of 5

Staff reply during the day, Monday to Friday, @1Cherry1  so hopefully this will be picked up before the weekend.

 

 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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