Hi Lads and Lassies,
Two days ago I received an email from you lovely chaps offering me a pretty good deal to renew my contract for another 24 months. My contract was due to expire in January
I phoned the number on the email and the lovely lady on the phone spent about twenty minutes sorting out this renewal. This took about twenty minutes as she said she was having difficulties with the system however all was sorted and I received a couple of emails confirming the new contract.
One of the emails did concern me slightly as I noticed there would be a £9.95 charge for equipment delivery but I put that down to it just being a standard email template type thing. It would appear that my assumption is wrong however as this morning I have received an email from Royal Mail saying that they have a parcel from Talk Talk which they will deliver tomorrow. I also have a further email from you chaps with instructions on how to set the EERO up.
Can I ask what's going on here? I already have two EERO's and I obviously don't need another. I also fear that you are indeed going to charge me a further £9.95 for this.
'Over the Hill' .....but on the plus side it's all downhill from here !!
