Humanised contact and move house in contract

[Canispeaktoaperson?]

Hi there, 

I've just been moved to you from Shell and considering my options. 

You've offered me a discount to renew my contact - fibre 35- for 24 months, what will charge be per month thought contract please?

If I move, within same area, can I bring the contract with me? 

 Is it possible to communicate in a more normal way?I prefer  by phone or email conversation with a real human person  than random threads,  or bots(which usually don't answer question) and getting a login code for each question takes time / delays. Be grateful for recommendations please.

[Arne-TalkTalk]

Hi Canispeaktoaperson

Call us on 03451720088 ask to speak to the homemove team.

Regards

[Gliwmaeden2]

@Canispeaktoaperson?,

Discussing contract deals cannot be done through the forum, which is why you need to use the contact information given in the previous reply. 

But also read the information pages here:

https://community.talktalk.co.uk/t5/Articles/Home-move/ta-p/2205259

In particular, notice that there is a £60 fee to organise a home move if you want to continue with the same contract:

 

And:

 

So many people take out a new contract for the new address and get the fee waived. 

But you have to do the maths ....

[ferguson]

You can find contact details and opening hours here:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529