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on 02-10-2023 09:38 PM
Last time I spoke to your chat, my account was cancelled.
You had sent it to collection agency at £96 after me arguing with you about the service.
You cannot keep charging me, after you have sent it to a collection agency and disconnecting my service.
Which is being paid monthly via the agency.
You are in actual fact charging me for NOTHING. I have no service from you so how can you charge me.
I'm currently looking for the CHAT transcript from you.
I will be seeking legal advice on this matter, as what you're doing is completely wrong and pretty sure it's illegal to keep charging for providing NOTHING.
Should I bill you for me providing you with nothing?
on 03-10-2023 10:35 AM
Hi 1nvisiblade
Your payments are coming through via the DCA but there is still an outstanding balance so we have to produce a bill each month.