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LUDDITE
Super Duper Contributor
Private Message TalkTalk

on ‎08-08-2023 08:41 AM

Message 4 of 4

Hi all, I am unable to log into my account this morning, when I try on my phone or on my Pc it appears that it's going to happen going through the process then takes me back to the log in page with the message "Sorry - for technical or security reasons we cannot log you in. Please refresh and try again"

Any ideas ? My details are up to date.

Thanks.

Labels:
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3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message
In response to LUDDITE

on ‎08-08-2023 09:03 AM

Message 1 of 4

No Problem 🙂

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

LUDDITE
Super Duper Contributor
Private Message TalkTalk
In response to Karl-TalkTalk

on ‎08-08-2023 08:57 AM

Message 2 of 4

Hi Karl, thanks for getting back to me, any other day I would have looked, must be my age!

0 Likes

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎08-08-2023 08:45 AM

Message 3 of 4

Hi

 

There is an outage affecting my account this morning, and details can be found on our status page.

 

Regards,

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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