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Tuesday
Hello. I think my package may have expired as it is costing £47 a month. I can get a much better deal elsewhere. Can I do better staying with TalkTalk as I have been with you a long time.
Tuesday
Hi puffin123
Your contract ended in January this year, call the loyalty team on 03451720088 They will be able to see what options are available
Regards
Tuesday
My Account [check previous bills] will indicate the end of your minimum term, during which discounts applied.
You should have an email (a month or so ago?) detailing your options.
It's best to negotiate in person on 03451 720088 or using Chat, @puffin123.
Deals can't be fixed up via forum staff.