Staff are not on here at weekends, @KitchenTable.
It's possible to send them a screenshot in a PM, but wait to be told.
Not sure if Chat shows the facility?
Or for an attachment?
Make sure you speak to the Shell Migration team if you are contacting Talktalk directly, as they are dealing with all the hiccups to do with the migration to Talktalk.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
