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They disconnected me and then charged me for terminating

bagman
First Timer
Private Message TalkTalk
Message 2 of 2

Talktalk disconnected me and then took payment from my account for early termination of contract!

This was actually the second time they disconnected me; they said they were told to because I had gone to another supplier but I hadn't. I managed to get them to reconnect me the first time, then they did it again.

Now they've taken £212 from my bank account because they say I terminated the contract early, but I didn't! They just disconnected me!

 

How can I get my money back?

 

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1 REPLY 1

ferguson
Community Star
Private Message TalkTalk
Message 1 of 2

This has been flagged up to the support team for you, I have moved your topic to the Billing section.

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