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on 01-07-2024 10:31 AM
I told them I could pay it on the 12th July
on 01-07-2024 11:53 AM
Hi @Chequered
Can you add your account number to your community profile, the account linked to your email address is showing as disconnected since 2023.
Thank you
on 01-07-2024 11:02 AM
Did you change your DD date?
I think it applies to the subsequent month.
If your services have ALREADY been restricted, @Chequered, I understand that the only way to recover them is to make a one-off payment now:
You can find more information here:
https://community.talktalk.co.uk/t5/Articles/Struggling-to-pay/ta-p/2608934
I'll move this to the billing section for you.