We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Accessing my account

SteveH7
First Timer
Private Message TalkTalk

on ‎26-11-2024 03:21 PM

Message 4 of 4

Hi, I have tried multiple times to access my account. System is not allowing me to change my password. Can anyone help? This has been going on for days. Steve

SteveH7
Labels:
0 Likes
3 REPLIES 3

Arne-TalkTalk
Support Team
Staff
Private Message
In response to SteveH7

on ‎27-11-2024 09:34 AM

Message 1 of 4

Hi SteveH7 

 

Sorry that you are having problems.

 

What error messages do you see? 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

0 Likes

SteveH7
First Timer
Private Message TalkTalk

on ‎26-11-2024 03:33 PM

Message 2 of 4

All done now.

 

SteveH7
0 Likes

Chris-TalkTalk
Support Team
Staff
Private Message

on ‎26-11-2024 03:27 PM

Message 3 of 4

Hi Steve,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks
Chris

Chris, Community Team 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

0 Likes
© TalkTalk 2025