Cicso Anyconnect VPN will not connect after Router firmware update.

[shezlee]

Morning,

Router firmware was updated on Friday (in prep for a wifi booster) now Cicso Anyconnect VPN will not connect.

I hope this is something you can help with.

Lee J

[Debbie-TalkTalk]

Hi @shezlee 

Thank you. Please let us know if you do experience any further issues.

Debbie

[shezlee]

I will have to check and confirm later as I have had to go into the office, thank you.

[Debbie-TalkTalk]

Hi @shezlee 

I've made a change to your router firmware, please can you retest?

Thanks

Debbie

[shezlee]

Profile Updated

[Michelle-TalkTalk]

Morning Lee,

Can you please update your community profile to include your:

• Name
• TalkTalk Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle