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Constant Flashing Amber Light

Steve 1971
First Timer
Message 4 of 4

Good Afternoon

 

My 6 month old Talk Talk Hub, Now has a constant flashing amber light.

my phone line is ok.

I've connected my old router ( which has its now issues, so is not a long term fix ) 

old router works i get 63mb down.

Ive done all the checks....

reset

unplugged for 20mins

checked all cables

plugged into test port on NTE 5c redone all the above.

gone though a web chat which feels like i am talking to a bot.

plus i can not access the router via its ip address..

help anyone?

 

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3 REPLIES 3

Message 1 of 4

No Problem 🙂

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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Steve 1971
First Timer
Message 2 of 4

@Karl-TalkTalk  thanks!!!

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Karl-TalkTalk
Support Team
Message 3 of 4

Hi

 

i'll swap out the Hub for you and see if this helps.

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE