For queries about your TalkTalk broadband service.
on 13-11-2024 04:29 PM
I live in postcode BT71 4NE and my broadband has been down from yesterday 12/11/24 can you please tell me what is happening
Friday
Morning Lucy,
Do you still need assistance with this?
Thanks
Michelle
on 14-11-2024 07:14 AM
Can you please update your Community Profile to include your
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
Thanks
Karl
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 13-11-2024 06:13 PM
Planned maintenance or outages will be listed here, @Lucybabe2830:
https://community.talktalk.co.uk/t5/Service-Status-Dashboard/bd-p/service
For staff attention, please go via your avatar; settings; drop down menu. Complete Personal Information. SAVE CHANGES.
You'll get a response during the day (Monday to Friday).