We use cookies on our site to give you the best experience.
Manage your cookies
Accept
Reject
Skip to content
cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Internet does not work

Adelel
Participant
Private Message TalkTalk

on ‎12-12-2023 09:24 PM

Message 4 of 4

Internet does not work even tho it says it’s connected and functioning on speed and stability test. This is week 2

 

Speed  Internet is not working AGAIN 

0 Likes
3 REPLIES 3

Anonymous User
Anonymous
Not applicable
Staff
Private Message
In response to Adelel

on ‎13-12-2023 09:22 AM

Message 1 of 4

Hi Adelel,

 

Ok thanks for confirming. Are all your devices connected wireless? Have you also tried powering down the router for a full 30 minutes as this will reset the current session?

 

Thanks

 

Michelle

 

0 Likes

Adelel
Participant
Private Message TalkTalk
In response to Anonymous

on ‎13-12-2023 09:20 AM

Message 2 of 4

It’s constantly buffering when trying to stream tv, YouTube or games and I can’t connect to emails for work. Won’t connect to my phone at all at times 

0 Likes

Anonymous User
Anonymous
Not applicable
Staff
Private Message

on ‎13-12-2023 07:43 AM

Message 3 of 4

Morning,

 

I'm really sorry to hear this and I'll take a look now. I've run a test on the line which is clear. I can see a few re-connections on the line but the connection looks stable for 48hrs. What happens when you try to connect? Does this also happen if you connect wired please?

 

Thanks

 

Michelle

 

0 Likes
Anonymous User
© TalkTalk 2025