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Broadband help

For queries about your TalkTalk broadband service.

Internet keeps dropping in and out

Kaylee06
Visitor
Private Message TalkTalk
Message 4 of 4

For the past 3 days my internet keeps dropping. I have a games console connected with an Ethernet and the internet also drops on that. I have to restart my router a minimum of 20 times a day. I’m beyond frustrated. I’ve been trying to contact talk talk but get nothing but bots. I’m considering cancelling my contract

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3 REPLIES 3

Message 1 of 4

@Sardar1 

Please start your own topic and the support team will be happy to help. 

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Sardar1
Visitor
Private Message TalkTalk
Message 2 of 4

exact same thing is happening to me have had to restart router every 30 mins for past few days

ferguson
Community Star
Private Message TalkTalk
Message 3 of 4

If you would like the support team here to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond when they are back online tomorrow.