Internet
on 05-01-2025 01:21 PM
Message 4 of 4
Internet down with solid orange light on modem
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3 REPLIES 3
on 06-01-2025 08:13 AM
Message 1 of 4
Hi
The Network issue affecting some customers in the North West / Manchester areas was resolved yesterday. Please let me know if you are still seeing any issues.
Thanks
Karl.
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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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on 05-01-2025 03:19 PM
Message 2 of 4
Ditto - no internet for 4 hours and no point trying to connect to chat - not responding. been holding for 1 hour. My internet connection is also completely off with the red light is showing on the eero router and I too have had to connect via a temporary day pass with EE to be able to find out what going on!!
Surely it cannot be right that it will take them until Friday to fix???
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on 05-01-2025 01:37 PM
Message 3 of 4
So it's not just me I was about to start pulling out wires and sockets in panic! Now what's going on?
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