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Broadband help

For queries about your TalkTalk broadband service.

Internet

Jonathan8615
Newbie
Private Message TalkTalk

on ‎05-01-2025 01:21 PM

Message 4 of 4

Internet down with solid orange light on modem

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3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎06-01-2025 08:13 AM

Message 1 of 4

Hi

 

The Network issue affecting some customers in the North West / Manchester areas was resolved yesterday.  Please let me know if you are still seeing any issues.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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jnewton
First Timer
Private Message TalkTalk

on ‎05-01-2025 03:19 PM

Message 2 of 4

Ditto - no internet for 4 hours and no point trying to connect to chat - not responding. been holding for 1 hour. My internet connection is also completely off with the red light is showing on the eero router and I too have had to connect via a temporary day pass with EE to be able to find out what going on!!

Surely it cannot be right that it will take them until Friday to fix???

 

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Blunderpuss
Team Player
Private Message TalkTalk

on ‎05-01-2025 01:37 PM

Message 3 of 4

So it's not just me I was about to start pulling out wires and sockets in panic! Now what's going on?

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