Mesh WiFi Expansion of F@ST 5364 Modem

[nigel3009]

Pretty fed up with the Wi-Fi coverage in my home.  Thinking of creating a MESH Wi Fi system.  I have a Sagemcom F@st 5364-3 T8 Modem which Talk Talk advise is mesh ready - although I do not believe them as I cannot find any reference to Mesh in the user guide.  So, thinking about buying a TP Link Deco system, maybe the X50..  

The question I have is:

1.  Is the Deco X50 compatible with the Sagemcom F@ast 5346-3 ?

2. Integration of the X50 (assuming its compatible) - Turn off Sagemcom Wi-Fi and link Deco to Sagemcom via Ethernet port (white) or Red (WAN) connection ?

3. Power up and follow the TP Link Instructions on their App ?

4. Normally the Deco X50 come in packs of three which I can position at strategic points around the home and each unit will connect to the master that is plugged into the F@ST Modem ?

Understand that the Extender F@ST 266 may be a solution ?

If this is a suitable solution then how do I obtain a F@ST Extender and will it provide coverage for my home 

Thanks

[KeithFrench]

There have been speed issues (not WiFi coverage) that other people have attributed to Norton. I can't comment as I do not use it.

[Debbie-TalkTalk]

Hi @nigel3009 

I have replied to your Private Message.

Thanks

[nigel3009]

Hi Debbie

Any update on the firmware update.  I have a VPN client - Norton 360.  Please advise my next steps in preparation for the firmware update.

Thanks

Nigel

[KeithFrench]

Please see my sticky, the router NUST be running V202 before connecting the 266:-

https://community.talktalk.co.uk/t5/Full-Fibre/Very-Important-V2-Sagemcom-FAST266-WiFi-Booster/m-p/3...

[Debbie-TalkTalk]

Hi @nigel3009 

Can I just check, before I update the router firmware, are you using any VPN clients?

[Gliwmaeden2]

Leave the router on - staff can push through the update if you let them know a convenient time [probably morning, weekdays].

[nigel3009]

Hi Community

I am about to connect my new F@ST266 Extender to my F@ST 5364 router.  I have checked the firmware of the router and it is SG4K100174 (V174).  Understand from the threads in the community that the router should have firmware > 174 ideally V202.

The question is how do I update the firmware to V202 - is this a Push from Talk Talk or can I find it elsewhere ?

Thanks

Nigel3009

[KeithFrench]

To get another 266, you will have to contact the loyalty department (0345 1725157).

[nigel3009]

Hello Michelle 

Thank you for the message, just returned from holidays and a package from Talk Talk is waiting for me.  Give me a few days and I will set up and try.

If all works out well and I need another extender.  How can I obtain one and what cost ?

Kind Regards

Nigel

[Michelle-TalkTalk]

Hi Nigel,

How are you getting on?

Thanks

Michelle

[Karl-TalkTalk]

Hi

A Wi-Fi Booster is on the way to you.

Regards,

Karl. 

[nigel3009]

Hi Chris

Yes please, this is exceptionally good of Talk Talk.

Look forward to receiving unit and  hoping for much improved Wi-Fi coverage.

Kind Regards

Nigel

[Chris-TalkTalk]

Hi nigel3009,

I can arrange to send you a wifi boost to test with, to see if it improves wifi coverage. Would you like me to arrange this

Chris

[KeithFrench]

Hi @nigel3009 

I have asked one of TalkTalk's support to pick your thread up and they will advise you.

They aim to respond within 48 hours (Monday - Friday) excluding Bank Holidays, but if more urgent you can always try the Service Centre on 0345 172 0088. The posts are responded to in time/date order, oldest first.

To save yourself time, please make sure that your community profile includes your first & last names, broadband phone number & if possible an alternative contact number. This can be done by clicking on your Avatar picture and then clicking on "My Settings" followed by:-


Personal Profile > Personal Information

Otherwise, TalkTalk will not be able to tie up your forum username to your broadband account. Only you & TalkTalk have visibility of your details.