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For queries about your TalkTalk broadband service.

Need this external box relocated

fiwils
Sightseer
Private Message TalkTalk
Message 4 of 4

1000018960.jpg

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3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4

Hi

 

Openreach will charge £128 for the relocation of the line.  If the cable feed is ran underground, it will also depend on where the line is fed from, and if it is feasible to reroute another way.  none of which can be guaranteed if this is booked for you as this is solely at the discretion of Openreach.

 

Thanks  

Karl. 

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ferguson
Community Star
Private Message TalkTalk
Message 2 of 4

@fiwils 

May I ask why? it looks like a standard Openreach fibre installation, was the location not discussed with you at the time? Or have you taken over the property subsequently. 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 4

There's a charge which staff can confirm, and organise the work for you, @fiwils.

 

Please complete your community forum profile details [go via your avatar; settings; ....Personal Information. SAVE CHANGES.]

 

Staff will respond after the weekend. 

Gliwmaeden2, a fellow customer.
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