For queries about your TalkTalk broadband service.
on 24-10-2024 01:28 PM
I was a Post Office broadband customer many years ago. They supplied me with a Zyxel AMG1302 wireless router that provided 2.4GHz wifi only - no 5GHz at all.
Then, over the years, my service was taken over by Shell and now TalkTalk. I still have the same router and performance is very poor - the 2.4GHz band is very congested here.
I have asked for a replacement router but have been told no. Should TalkTalk provide me with a newer one or should I just leave and go to a different broadband provider?
on 24-10-2024 01:46 PM
Thank you very much.
on 24-10-2024 01:31 PM
Hi
I'll get a replacement router out to you.
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.