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For queries about your TalkTalk broadband service.

Router wi-fi security setting not liked by iPhone

JennyButler32
First Timer
Private Message TalkTalk
Message 3 of 3

I've had a problem for last 3-4 weeks.  My router no longer shows a constant Internet signal - it flicks on and off quite a lot.  This then cuts out watching a movie on Curzon Home Cinema etc.  
Second issue is that my iPhone no longer seems to link with the broadband at my house and I can't open websites or Facebook (or images won't load).  I've re-checked all the settings on router and phone and the message I keep getting on the phone is that my TalkTalk broadband has weak security and that 'WPA/WPA2 (TKIP)' is not considered secure and that if this is my wi-fi network, I should configure the route to use WPA2 (AES) or WPA3 security type.  HOW DO I DO THIS?

 

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi JennyButler32

 

Sorry for the delay.

 

I can see that our Community Star Keith has posted to offer advice.

 

Do you still need help with this?

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KeithFrench
Community Star
Private Message TalkTalk
Message 2 of 3

Please see my sticky at the top of this board that covers weak security:-

 

https://community.talktalk.co.uk/t5/Broadband/Weak-Security-warning-on-Apple-iOS-and-Windows-10-or-1... 

 

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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