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Broadband help

For queries about your TalkTalk broadband service.

Router

LynneB60
First Timer
Private Message TalkTalk

on ‎20-01-2025 06:24 PM

Message 10 of 10

Router making a clicking noise.

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9 REPLIES 9

Karl-TalkTalk
Support Team
Staff
Private Message
In response to LynneB60

on ‎21-01-2025 10:30 AM

Message 1 of 10

You're Welcome 🙂

 

Regards 

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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LynneB60
First Timer
Private Message TalkTalk
In response to Karl-TalkTalk

on ‎21-01-2025 10:27 AM

Message 2 of 10

Thank you

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Karl-TalkTalk
Support Team
Staff
Private Message
In response to LynneB60

on ‎21-01-2025 10:18 AM

Message 3 of 10

Hi

 

Router on the way.

 

Regards,

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

LynneB60
First Timer
Private Message TalkTalk
In response to Michelle-TalkTalk

on ‎21-01-2025 10:15 AM

Message 4 of 10

Yes please.

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Michelle-TalkTalk
Support Team
Staff
Private Message
In response to LynneB60

on ‎21-01-2025 10:05 AM

Message 5 of 10

Hi Lynne,

 

Thank you. I've run a test on the line now which is clear. Would you like us to send a replacement router?

 

Michelle

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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LynneB60
First Timer
Private Message TalkTalk

on ‎21-01-2025 09:59 AM

Message 6 of 10

Added account number

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Michelle-TalkTalk
Support Team
Staff
Private Message
In response to LynneB60

on ‎21-01-2025 09:42 AM

Message 7 of 10

Morning Lynne,

 

I'm unable to locate your details. Can you also add your Account number to your Community Profile please.

 

Thanks

 

Michelle

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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LynneB60
First Timer
Private Message TalkTalk

on ‎21-01-2025 09:34 AM

Message 8 of 10

Updated details

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Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎21-01-2025 07:28 AM

Message 9 of 10

Hi Lynne,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number or Account number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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