We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Router

Workfromhome1
Newbie
Private Message TalkTalk

yesterday

Message 2 of 2

Please could you send us a new router, please? We have been experiencing problems with WiFi signal dropping out and low WiFi speeds. We have been resetting the modem to try to help with this which does work sometimes.

 

We haven't had a new device for many years, somewhere between 6-10 years.

 

Thank you for your help.

Labels:
0 Likes
1 REPLY 1

Divsec
Community Star
Private Message TalkTalk

8 hours ago

Message 1 of 2

Hi @Workfromhome1 your post has been escalated and you should hear soon.  In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.

https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info

 

The team will be back tomorrow

 

I don't work here and all my opinions are my own.
0 Likes
© TalkTalk 2025