For queries about your TalkTalk broadband service.
on 25-07-2022 06:54 PM
I am required to temporarily transfer to another flat in the same building so urgent renovation work can be carried out on my home. This is likely to be for a period of 6 weeks. Please advise if it is possible to transfer my internet/landline to the temporry flat for this period.
on 27-07-2022 11:02 AM
Hi Tango1
Ask to speak to our homemove team on 03451720088 to see how fast they can move the service to your temporary address.
Regards
on 26-07-2022 08:48 AM
If you need to use a PC and have a mobile phone that you can tether to the PC either with a cable or via a WiFi hotspot, you can always sign up with GiffGaff and buy one of their goodybags - they're relatively cheap and you're not tied into a contract.
26-07-2022 08:35 AM - edited 26-07-2022 08:37 AM
@Tango1, you could possibly use a dongle with your mobile provider?
See advice in this search result:
https://www.comparethemarket.com/broadband/no-contract/
Short term home moves with Talktalk are not practical and, as well as the notice period, tie you into a new contract each time or come with a fee of £60 each time.
Better to keep the service in place even though you won't be able to make use of it and do a deal with a mobile provider for the short term.
on 26-07-2022 07:09 AM
There is no such thing as a temporary change of address.
To achieve what you wish it would mean two Home Moves and those normally require 4 weeks notice and are subject to engineer availability too, so there may be periods when you would be without service.
26-07-2022 12:37 AM - edited 26-07-2022 12:47 AM
Thanks @Gliwmaeden2 . Would I be able to change address to the temp address and then simply change back when I move back to my perm address after 6 weeks? During the flat renovation they will be stripping out all old hot water piping and existig phone cables and replacing them. This means I would have no landline or internet available in the old flat We have to completely empty the old flat. The temp flat that I will be decanted to has been renovated and has lines in place, but would just need the line activating. So in theory, a (temporary) change of address should work.
on 25-07-2022 08:36 PM
Each flat will have separate lines for internet and landline, so your account is linked only to your specific flat, @Tango1.
It's not like just moving into another room in a house.
Depending how far your temporary flat is, you might get a faint signal from your own wifi?
Otherwise, changing flats is an address change, and there are no short term contracts to cover your situation.